What happens to closed systems, as noted in the material?

• A. A Closed systems thrive
• B. B Closed systems die
• C. C Closed systems are unaffected
• D. D Closed systems prosper

Answer: (B)

Systems must exchange energy, information, and resources with their surroundings to stay viable. When a system is closed, nothing from outside can influence or refresh it, so it can’t adapt to changing conditions or address problems. Over time, inputs dwindle or stagnate, processes become inefficient, and feedback that would prompt improvement is lost. In a service context, a closed system cannot respond to evolving customer needs, regulations, or new technologies, so performance declines and the system eventually dies. The notion of thriving, prospering, or remaining unaffected requires openness and ongoing adaptation, which a closed system lacks.